1. Information We Collect a. Technical and Device DataWhen you use the App, Protect may automatically gather certain technical and device-related information, including:
- Device category, brand, and model
- Operating system version and hardware specifications
- Unique device identifiers (such as IMEI or similar identifiers)
- Network information, including IP address, connection status, and network type
- App installation details, version number, and configuration settings
- Diagnostic data such as crash reports, performance indicators, and error logs
This information helps Protect operate securely, consistently, and efficiently across supported devices.
b. Information You Choose to ShareYou may voluntarily provide additional information while using the App, such as:
- Files or media processed through Protect features
- Messages sent via support channels or feedback forms
- Any other content you intentionally submit while interacting with the App
This data allows us to support users, improve functionality, and prevent misuse of the App.
c. Access to Photos and Camera (Optional)Certain features may request permission to access your photo library or camera in order to:
- Scan, organize, optimize, or remove media
- Enable visual tools that require image input
All permissions are clearly requested and require your approval. Your photos and videos remain stored locally on your device and are
not uploaded, transmitted, or shared outside your device.
2. How We Use InformationCollected information may be used to:
- Maintain, improve, and optimize App performance
- Deliver service-related notifications, alerts, or important updates
- Provide customer support and respond to inquiries
- Personalize features and enhance overall efficiency
- Detect issues, prevent crashes, and resolve technical problems
- Protect the App against fraud, abuse, or security threats
- Analyze internal performance data and relevant promotional activity
3. Sharing of InformationWe
do not sell or trade your personal data.
Limited technical or diagnostic information may be shared with trusted third-party service providers only when necessary, including for:
- Payment processing or resolving billing matters
- Verifying refunds or handling customer support requests
Any shared data is handled securely and used solely for the purposes outlined in this Privacy Policy.
4. Updates to This PolicyWe may revise this Privacy Policy from time to time to reflect App improvements, legal requirements, or user feedback. If significant changes are made, we may notify you through in-app messages or other appropriate communication methods.
We encourage you to review this Policy periodically to stay informed about how your information is managed.
5. Contact InformationIf you have questions about this Privacy Policy or about how your personal data is processed, you may contact us at:
lab_freeman@roamingwheelsexpress.org